Privacy Policy

1. Who we are

This Privacy Policy applies to the website my8kiptv.us and the My8K IPTV service (“we”, “us”, “our”). If you have any question about this policy, you can contact us using the details at the end of this page.

2. Information we collect

Information you give us

• Contact details: your phone number when you message us on WhatsApp, or your email address when you write to us.
• Order details: the plan you choose, your device and app, and activation details such as a MAC address or device key when your device needs them.
• Messages: the content of your conversations with our support team.

Information collected automatically

• Technical data: basic information such as browser type, device type, pages visited and approximate location, collected through cookies and server logs.

Payment information

Payments are handled by third-party providers such as PayPal, Revolut, banks, crypto services, MoneyGram, Remitly and Western Union. We do not store your full card or bank account details. We may keep a payment reference or receipt to confirm your order.

3. How we use your information

• To activate and manage your subscription or free trial.
• To answer your questions and provide technical support.
• To confirm payments and handle refund requests.
• To keep the website secure and improve how it works.
• To send you service messages, such as renewal reminders. We do not send marketing messages without your consent.

4. Cookies

Our website uses cookies to make it work properly and to understand how visitors use it. When you first visit, a cookie banner lets you accept or refuse non-essential cookies. You can also delete or block cookies in your browser settings.

5. Sharing your information

We do not sell your personal information. We only share it when needed to run the service, for example with payment providers to process your payment, with hosting and technical providers that keep the website running, or when required by law.

6. Data retention

We keep your information only as long as needed to provide the service, handle support and refunds, and meet legal obligations. You can ask us to delete your information at any time.

7. Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for a specific purpose. To make a request, contact us using the details below.

8. Children’s privacy

Our service is intended for adults. We do not knowingly collect personal information from children under 13.

9. Security

We use reasonable technical and organizational measures to protect your information, including a secure HTTPS connection on our website. No method of transmission over the internet is 100% secure, but we work to protect your data.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.

11. Contact us

WhatsApp: +212 764 944 717
Email: stiitou1997@gmail.com